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AI-Powered Engagement That Works Across Every Channel

Smartflo AI is an intelligent communication suite that combines generative AI, natural language understanding, and predictive analytics that help businesses automate, personalize, and scale customer conversations. Whether you're supporting claims, guiding policyholders, onboarding clients, or conducting interviews, Smartflo AI delivers real-time, compliant, and human-like engagement across chat, voice, and video.

One Platform. Infinite Possibilities.

Smartflo AI enables businesses to manage increasing support demands, increase conversions, and reduce operational costs. With capabilities like persona-driven conversations, multilingual assistance, sentiment detection, and AI auditing, it empowers you to serve more customers - better, faster, and smarter - across the entire engagement lifecycle.

Why Choose Smartflo AI for Customer Engagement?

Build deeper relationships with customers, ensure compliance, and unlock productivity through a secure, AI-first communication suite.

Automate, Personalize, and Monitor Conversations Intelligently

Multichannel Chatbot

24/7 conversational AI on WhatsApp, Web, RCS, FB & Instagram

Smart IVR

Voice intent real-time routing in 10+ languages

Video Meetings with AI

Sentiment detection, KYC checks & meeting summaries

Agentic AI

Real-time persona-based chats across all channels

Call Quality Audit & Analytics

AI audits calls/chats for compliance & training insights

API-First Integration

Connects with CRMs, ERPs, ticketing, and analytics systems

Secure & Compliant

Role-based access, data encryption, and audit logs.

Self-Service Portal

Configure, monitor, and deploy AI journeys effortlessly

Drive Engagement. Improve Outcomes. Reduce Costs.

24x7 Omnichannel Support

Serve customers where and when they need you

Reduced Operational Costs

Automate 80% of interactions without additional headcount

Faster Onboarding & Hiring

Use AI video to verify, assess, and summarize instantly

Higher Conversions

Persona-driven journeys boost upsell, renewal, and LTV

Regulatory Confidence

AI-audited conversations ensure script & legal compliance

Scalable Personalization

Deliver 1:1 experience in any language or channel

Smarter Agent Performance

Real-time feedback & call scoring improve CSAT and training

Find your answers right here.

What channels does Smartflo AI support?

Voice, WhatsApp, Web, Facebook, Instagram, RCS, video, and more.

Can Smartflo AI escalate to a live agent?

Yes, with seamless, context-aware handoffs to live agents.

How easy is it to configure Agentic AI?

Very Easy. Personas and workflows are trained using real conversations—no coding needed.

Can I use it on top of my current IVR?

Yes, Smartflo AI enhances your existing systems without replacing them.

How secure is the data?

Fully encrypted with access logs and compliance-ready architecture.

Can it support remote hiring or education?

Yes, via video meetings with sentiment detection and verification tools.